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Company/Organization: M1 Support Services
Position: Management
Job Type: Permanent
Posted: 1/29/2026 7:56:02 PM
Description:
M1 is looking for an Applications Manager I:
Performs management, planning and organization of projects within the Information Technology Support (ITS) department.
Provides work direction, develops system specifications, and gathers requirements for complex business solutions. Manages
research, product selection, timelines, consultants and project costs for COTS software implementation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides team leadership and coordination of projects, tasks and company initiatives.
Provides customer relationship management, definition of needs and coordination of customer needs with team project
plan.
Develops detailed system design specifications to serve as a guide for system/program development.
Ensures accurate and timely resource allocation and project staffing.
Provides mentorship and training to less-experienced Application Managers in order to improve productivity.
Provides project documentation and status to ITS supervision.
Prepares and submits project plans, outsourcing requirements, establishing policies and management controls to stay within
the planned budget and timelines.
Work and communicate with internal and external clients and customers to meet their needs in a polite, courteous, and
cooperative manner. Plays an active part in problem resolution and is committed to quality service.
Manages detailed evaluations of similar products, procurement, budgeting, consultant services, training, and project
timelines in relationship to COTS implementations.
Excellent technical and general communications skills, both oral and written including specific skills such as presentations
skills, leading/participating in project teams, and the ability to communicate complex subjects.
Performs other duties as assigned.
Will not divulge materials or pertinent information relating to individual employees, sensitive Company data, and security
procedures.
Demonstrates continuous effort to improve operations, decrease cycle time and streamline work processes, and works
cooperatively and jointly to provide quality seamless customer service.
Develop, formulate and improve methods, processes, and/or procedures to increase efficiency and quality.
Use approved methods/procedures in the performance of assigned job. Correct/report all observed unsafe
practices/conditions.
Additional Requirements:
QUALIFICATION STANDARDS
Knowledge:
Frequent use and general knowledge of industry practices, techniques, and standards. Has a general application of
concepts and principles.
Problem Solving:
Develops solutions to a variety of problems of moderate scope and complexity. Refers to policies and
practices for guidance.
Discretion:
Works under general supervision. Work is reviewed for soundness of judgment and overall adequacy and accuracy.
Impact:
Contributes to the completion of organizational projects and goals. Errors in judgment or failure to achieve results
would normally require a moderate expenditure of resources to rectify.
Liaison:
Frequent internal company and external contacts. Represents organization on specific projects.
Typical Experience & Education:
Bachelors degree in Computer Science, business, or related discipline. Relevant prior
experience can be substituted in lieu of education at the discretion of the CIO. Application development or Project management M1 Support Services, LP
300 N. Elm Street, Suite 101
Denton, TX 76201
m1services.com
certifications or training is preferred. One to three years of relevant experience required focused in Project Management.
Previous experience with computer hardware, software and programming. Must have experience with applications development,
support and/or COTS implementations.
PHYSICAL DEMANDS AND ENVIRONMENTAL CONDITIONS
This classification activity is usually accomplished in an office environment and as such requires a minimum of physical movements
and postures associated with these activities. Typical physical demands or activities include standing, bending, stooping, pushing,
kneeling, reaching and walking. May be required to lift objects whose weight normally will not exceed 25 pounds. Special vision
abilities required to perform this job are close vision, peripheral vision, color vision, depth perception and the ability to adjust and
focus.
M1 Support Services offers a comprehensive benefits package including several options for Medical, Dental, Vision, Life and Dependent Life, AD&D, Short-
and Long-term Disability. We also offer Flexible Spending Accounts for qualified health and dependent care expenses, as well as a free Employee Assistance
Program.
M1 Support Services, headquartered in Denton, Texas provides a variety of professional, technical, and maintenance
services to the Department of Defense and government agencies.
M1 Support Services is an equal opportunity employer. All qualified applicants will receive consideration for employment
without regard to disability, or veteran status.
M1 Support Services offers a comprehensive benefits package including several options for Medical, Dental, Vision, Life
and Dependent Life, AD&D, Short-and Long-term Disability. We also offer Flexible Spending Accounts for qualified
health and dependent care expenses, as well as a free Employee Assistance Program.