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Quality System Manager (Anchorage, Alaska) - Anchorage, Alaska

Company/Organization: Akima

Position: Management

Job Type: Permanent

Posted: 10/14/2021 2:48:42 PM


Pegasus Aviation Services, LLC, an Akima Company, is headquartered at Anchorage Int'l Airport in Alaska, the preeminent International Cargo crossroad for Transpacific Freighter activity. Pegasus serves the global aviation industry Domestic and International Passenger and Freighter Airlines and has an established reputation for quality aviation services. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to safety, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company's profits go back to our 14,300 I#241;upiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

The Quality System Manager (QSM) is responsible for Pegasus' FAA Part 145 Repair Station self-evaluation, quality and training system functions. The QSM will have an FAA airframe power plant license with preference given for Boeing and Airbus aircraft experience. This position is a DOT Safety Sensitive position.

The QSM position is a technical service position whose work routine varies while following strict safety and set procedures. This position reports directly to the President / Accountable Manager and indirectly to the Vice President / Alternate Accountable Manager.

Essential Duties of the QSM/DT

* Ensure company compliance with the directives of the FAA, foreign aviation authorities (i.e. EASA, JCAB and CAAC) and Pegasus company policies.
* Complying with air carrier requirements IAW FAR 145 #167; 145.205, and Pegasus' Operations Specifications.
* Host quality audits by Federal regulatory agencies (FAA, EPA and OSHA), customer's quality assurance departments and foreign aviation regulatory agencies.
* Support all company policies and safety programs to include AS9100, OSHA and EPA guidelines
* Audit customer transit documents, correct or cause to be corrected identified discrepancies.
* Liaise with customer representatives to create contract action policies, identify technical training initiatives and solve service deficiencies.
* Qualify and monitor PMX's repair station vendors and suppliers.
* Establish quality control benchmarks and audit subsequent company activities to ensure their effectiveness and accomplishment.
* Develop and conduct course studies for company initial indoctrination, recurrent and on-the-job technical and safety training and maintain training record databases.
* Attention to detail and excellent customer service absolutely essential for success.
* Various line maintenance related services of transport category aircraft.
* Operate various related ground handling equipment utilized to service aircraft.
* Present a clean and neat work area to our customers.
* Other duties as assigned by Supervisor.


This Position Requires:
* Possessing a good working knowledge of the Microsoft (MS) Windows OS as well as MS Office Suite
applications such Word, Excel, PowerPoint, Outlook, etc.
* Applicants be at least 18 years of age.
* Good written and verbal communication skills.
* U.S. citizenship or show proof of right to work in the U.S.
* A minimum High School graduate or GED.
* Possessing a valid FAA AMT license with an Airframe and Powerplant rating.
* Possessing a valid driver's license.
* The ability to lift up to 50 pounds comfortably.
* The ability to fluently read, write, speak and understand English.
* The applicant be friendly and an outgoing personality.
* The ability to work under stressful situations and tight time constraints.
* A self-motivated, team player.
* The applicant to occasionally work nights, weekends, holidays, and in inclement weather as required.
* Successfully complete a background investigation, including FBI fingerprints, criminal history and pre-employment drug test.
* Must be able to work independently, or as part of a team, with little or no supervision.
Physical Demands:

Background position skill ranking areas:

Language Skills:
1. Read and interpret documents such as FAR's, foreign aviation regulations, safety rules, operating and maintenance instructions and procedure manuals.
2. Write maintenance, quality assurance and training reports, operations procedures for Repair Station Manual, Quality System Manual, Repair Station Training Manual, Pegasus Policies Procedures Manual and general correspondence.
3. Speak effectively one-on-one and before groups of customers or employees of the organization
4. Communicate with customers within and outside of the United States. These customers include many for whom English is their second language. Applicant must be patient and tolerant of differing cultural values and lingual challenges.

Math skills:
1. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Abilities:
1. Apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
2. Deal with problems involving variables in non-standardized situations.

Physical Demands: moderate.

Must be able to lift, carry, move, push, pull and install 30-50 lb components unassisted, have 20/20 corrected vision, good hearing, and be willing to wear all required safety equipment (Personal Protective Equipment #8211; PPE). Regularly required to use hands, talk, hear, bend, stoop, kneel, and is frequently required to stand, walk.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.

The noise level in the AOA work environment is usually moderate but can vary dramatically depending on location and activity. Occasionally high noise levels exist where hearing protection is required and provided.

Fair Labor Standards Act Status: Nonexempt or salaried

The above is not intended to list all possible essential functions or requirements as they are subject to change. The employer reserves the right to revise or change this description. This description does not constitute a written or implied contract of employment. All employees are expected to work varying hours of compensated overtime to accomplish various duties. To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties and meet the physical demands. Reasonable accommodations may be made to enable individuals with disabilities to meet these conditions.

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