Solution Lead Regions (RPA / IDP) - Hong Kong, Hong Kong (SAR)

Company/Organization: Cathay Pacific

Position: Management

Job Type: Permanent

Posted: 2/28/2025

Description:

Reports to: Senior Solution Lead

Join Cathay as a Solution Lead in our Regions Solution Centre. You are responsible for ensuring the successful delivery of IT solutions (e.g. Regional digital transformation)) with high quality deliverables that are aligned with the business vision and goals by managing a very energetic team using different delivery methodologies.

Thrive in a dynamic and agile environment that embraces AI and cutting-edge technologies. Our culture fosters teamwork and progressive thinking, while our internal mobility program offers diverse career opportunities.

Leverage your expertise to lead technical delivery in the People Solution Centre, ensuring we deliver on our brand promise and drive organizational success together with our wide-reaching regional teams around the world.

• Support pre-project consulting for a portfolio pipeline of initiatives. Capture and communicate business direction, challenges and requirements; Focus on small to medium scale initiatives and support business process change
• Recommends commercially and technically viable ideas to improve the business performance
• Develop and maintain a cross departmental view of IT and business
• Work closely with analyst and architects to architect and develop the best infrastructural solution design. Conceptualise and propose solution approaches
• Planning, designing, developing, implementing, and supporting IT solutions to meet the customer needs. Recommends and implements simple continuous improvement of standard Cathay IT Practices
• Keep abreast of latest trends in technology, industry and corresponding business domain
• Focus on medium to large scale initiatives. Initiate, define, plan and execute tasks / initiatives
• Test all solution aspects including but not limited to security, performance, integration
• Manage the day-to-day activities of the software development team and external 3rd parties as required

• Bachelor’s degree in Information Technology or related field; Master’s degree preferred
• Minimum 8 years of IT experience in software development, system analysis, business analysis, solution definition, and system testing
• Solid software development skills is highly beneficial
• Excellent analytical, problem-solving, and decision-making skills, leveraging both logic and creativity
• Knowledge or experience in developing and supporting Robotic Process Automation (RPA), delivering automation solution using intelligent document processing (IdP) technology, developing/implementing Retrieval-Augmented Generation (RAG) based solution, developing and supporting dashboards and analytics solutions, proficient in UiPath RPA and IdP platform or other RPA / IdP tools
• Knowledge and/or experience in Dev Ops environment or Cloud platform e.g. AWS or Azure; HTML, CSS, AJAX, JSON, XML, Scripting Languages such as NodeJS; typescript, JavaScript and JQuery, and Web Design/Graphics Tools, and DBMS such as Postgres; MS Power App and Power Automation is an added advantage
• Experience in Agile delivery model: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing
• Airline or travel industry knowledge is highly beneficial
• Consulting background is highly beneficial
• Proactive ‘can do’ attitude and sense of urgency. Professional, passionate, innovative, self-motivated and able to present solutions to diverse groups of stakeholders

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

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