Supplier Recovery Manager - Akron, Ohio

Company/Organization: Parker Aerospace

Position: Management

Job Type: Permanent

Posted: 5/24/2025 12:24:50 AM

Description:

Position Summary

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including afterspanet support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: Enabling Engineering Breakthroughs that Lead to a Better Tomorrow. Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Position Summary        The Supplier Recovery Manager (SRM) leads and coordinates corrective actions and recovery plans when suppliers fail to meet quality, delivery, cost, or compliance requirements. The SRM’s focus is containment, root-cause resolution, supplier capability improvement, cost recovery, and restoring reliable supply while minimizing impact to production, customers and safety (especially critical in braking systems).

Position will directly report to the Division Supply Chain Manager and will interact with all levels of Division management. May supervise supplier recovery personal and outside contract services.

Core activities / typical tasks

• Triage incoming supplier incidents and assign priority/severity.
• Run cross-functional recovery meetings and create action owners, timelines, and acceptance criteria.
• Facilitate supplier site visits and audits; perform capability studies (Cpk).
• Draft and negotiate SCARs, service level adjustments and contingency sourcing agreements.
• Prepare executive summaries for senior leadership, including cost and production impact.
• Must be willing to travel up to 75 

Primary responsibilities

• Lead supplier recovery programs
  • Triage supplier incidents (delivery failure, quality escapes, lead-time slips, nonconformances), prioritize by business impact and safety risk.
  • Coordinate immediate containment actions with supplier, QA, production and logistics (replacement shipments, quarantines, rework).
• Drive root-cause analysis and corrective action
  • Facilitate investigations (5-Why, Fishbone, FMEA) with supplier and internal stakeholders.
  • Develop, negotiate and track Supplier Corrective Action Requests (SCARs) and CAPAs; verify effectiveness and prevent recurrence.
• Expedite supply & minimize production disruption
  • Create and manage recovery plans (expedites, alternate suppliers, temporary buys, rerouting) to restore supply as quickly as possible.
  • Work with Procurement and Logistics to secure capacity and prioritized shipments.
• Coordinate supplier performance improvement
  • Implement supplier improvement plans, capability development, training, tooling/gauging support and onsite engineering assistance.
  • Escalate to sourcing/leadership for non-performing or at-risk suppliers and pursue replacement strategies if needed.
• Contractual recovery & cost management
  • Capture and pursue cost recovery (credit, debit notes, price adjustments, make-good costs) with Finance and Legal.
  • Track and report recovery realized versus target (credits, cost avoidance, expedited freight recovery).
• Manage communications & governance
  • Operate escalation cadence (daily standups during recovery, weekly status reviews, executive updates).
  • Represent supplier recovery in S&OP, QBRs, and cross-functional governance forums.
• Ensure traceability & compliance
  • Maintain documentation for FAI/PPAP updates, lot/serial traceability, material certifications and regulatory records.
  • Ensure supplier actions comply with safety, regulatory and customer requirements.
• Monitor metrics & continuous improvement
  • Track closure times, recurrence rates, supplier PPM, on-time delivery after recovery, and apply lessons learned across supply base.
  • Lead root-cause driven continuous improvement projects with suppliers.
• Systems & process ownership
  • Use SAP to record supplier nonconformances, returns, material dispositions, GR/IR impacts and PO changes.
  • Maintain recovery trackers, dashboards and run reports for performance and executive review.

Qualifications•    Bachelor degree (required) in Supply Chain or Operations Management, Business, Engineering or other related field; technical engineering degree preferred. Advanced degree such as MBA preferred•    Experience working in or with Operations, Quality, Engineering and Manufacturing disciplines a plus•    Four or more years of increasing leadership responsibility within manufacturing operations requiring advanced project planning and team organizational skills•    Demonstrated teamwork and team building skills in producing results and meeting organizational objectives•    Capable of assessing and developing individual and team skills and capabilities•    Able to create and maintain enthusiasm for new and challenging goals•    Serve as a role model by promoting new ideas and positive change•    Thorough understanding of production technology, and/or specialty support areas including broad knowledge of business and regulatory environments and trends

Come join the Parker Aerospace Team! Our competitive package includes:

Competitive Compensation•    Participation in Annual Incentive Program

Benefit & Retirement Plans •    Parker offers competitive benefit programs, including:•    Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. •    401(k) Plan with company matching contributions at 100 of the first 5 of pay•    Company provided defined-contribution retirement plan with annual contribution equal to 3 of pay•    Career development and tuition reimbursement•    Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.•    Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.•    Paid Time Off and 13 Company-Paid Holidays

Drug-Free WorkplaceIn accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

This position is subject to meeting U.S. export compliance and/or U.S Government contracting citizenship eligibility requirements.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.  However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants U.S. Equal Employment Opportunity Commission

Click HERE for More Information