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Senior Manager - Content and News, Deltanet and Delta News Hub - Atlanta, Georgia

Company/Organization: Delta Air Lines

Position: Management

Job Type: Permanent

Posted: 9/16/2020


How youll help us Keep Climbing (overview key responsibilities)

Delta Corporate Communications leverages strategic communications to constantly advance Delta as a trusted consumer brand and airline industry leader driven by our values and our people. Corporate Communications, like all of Delta, is a culture of collaboration and continuous improvement. The team relies on strong owned channels to execute world-class communications strategies in support of Delta’s business goals and mission to ensure no one better connects the world.

The Senior Manager – Content and News is responsible for managing and optimizing content for Deltas intranet (Deltanet) and external news platform
(Delta News Hub). We’re looking for a collaborative, strategically creative communications leader with excellent storytelling abilities, content strategy experience and editing expertise. The Senior Manager – Content and News reports to the GM – Content and Platform Strategy and works closely with colleagues at all levels across Corporate and Employee Communications to effectively execute the strategic objectives of Delta News Hub and Deltanet.

This position is responsible for the coordination, development and execution of Delta’s internal and external multimedia news content. Delta’s Editorial director leads a small team of direct reports and provides editorial leadership for the entire department and company. This “editor-in-chiefquot; role coordinates and executes an editorial calendar for internal and external news, developing, managing, editing, writing and proofreading content for multiple projects with overlapping deadlines and often competing priority.
Delta is committed to an inclusive culture in which a diverse mix of talented individuals thrive and contribute. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Delta’s dedication to diversity, equity and inclusion is foundational for Corporate Communications’ ability to understand, reflect and connect with employees, customers and communities.


What you need to succeed (minimum qualifications)

Demonstrated expertise in writing, content development, curation, promotion and editing; Understanding of strategic communications, message strategy and more; strong verbal skills
5+ years relevant experience
Demonstrated success in SEO and leveraging audience attributes/current trends to optimize content
AP style expertise and solid working knowledge of Microsoft Word, Excel, PowerPoint and Outlook
The ability to earn trust as a sought-after storytelling expert ad mentor

What will give you a competitive edge (preferred qualifications)

A passion for digital content excellence and constant awareness of the latest trends, research, methods and best-in-class examples
Diplomacy, positivity and critical thinking are a must as is the ability to receive and deliver constructive criticism
Strategically focused, detail- and solutions-oriented and at ease working collaboratively across teams
Ability to move seamlessly between big strategic thinking and tactical execution and juggle multiple, sometimes competing priorities, set a vision and guide the team toward implementation
Keen problem-solving capabilities
Strong team orientation and relationship-building skills
Propensity for seeking and integrating diverse viewpoints
Multimedia content development experience a plus
Graphic design capabilities

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