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Qatar Airways is pleased to announce an incredibly exciting opportunity to join our Lounges team in Heathrow Airport as Lounge Services Supervisor.
Job Purpose:
Ensure that all Lounge services such as Food and Beverage, Front of House operations, Maintenance, Housekeeping are taken care of / provided to customers which are of high quality and are delivered as per Qatar Airways Standard Operating Procedures (SOP) within all assigned areas of Outstation Lounges. Organize resources effectively by coordinating necessary activities to ensure efficient, productive and risk-free operation as per allocated shifts. Provides effective leadership and promotes positive teamwork within lounge operations. Communicates constantly with lounge teams and other stakeholders, assist in overall functioning of day-to-day operation and services of the lounge. Reports problems arising and potential situation that may lead to dissatisfaction of both customer and employees to the management, attempts to resolve issues as and when they occur within the lounge.
Accountabilities:
Operational
Without a Degree:
OR
With a Degree:
Preferred
Job Specific Skills:
Essential
Preferred