Director, Business Development – Flight Operation Services - Saint-Laurent, Quebec

Company/Organization: CAE USA Inc.

Position: Management

Job Type: Permanent

Posted: 4/9/2024 6:55:15 PM

Description:

Role and Responsibilities

Passionate about your field? Looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? Want to join a worldu2011class company and industry leader with projects to which you would be proud to contribute? Then CAE is the right employer for you!

The role we are offering you:

As an Entrepreneurial Business Lead, you will have the chance to lead the business side of Flight Operations Services from its initial portfolio through each stage of growth. In collaboration with the Global Sales, Customer Care and Product Delivery teams, you will play a vital role in product management, executing business development, supporting sales and go-to-market strategies. Reporting to the Vice President, Professional Services Customer Care. Are you ready to have:

An Opportunity to Shape our Future

• Design, develop, standardize Services offering and portfolio
• Establish Services Strategy, roadmap and marketing plans to grow Services portfolio
• Accelerate services sales by creating Demand Generation Plans and Sales Campaigns with help of Service Line Leaders, Customer Success Managers along with supporting Sales execution

Own the Financial Milestones

• Plan Services revenues, as well as tracking revenue actuals, and key metrics
• Sales Pipeline planning and including maintaining, qualifying and reporting on services opportunities and deals, in collaboration with the Global Sales team
• Ensure smooth On-time Services delivery implementation to respect commitments and revenue generation

u200BA Chance to Lead the Conversation

• Propose services and solutions to address business problems of the airline community (as it pertains to his/her portfolio of Services), identifying and prioritizing new market
• Engage customers along with the Global Sales to present the Services portfolio and the detailed value proposition
• Act as the voice and advocate of Services within Product Delivery, Product Management, Global Sales Account Teams

Raise the bar!

• Build a business within a business. You will act as an entrepreneur and show proactivity.
• Push the boundaries, and seek out for opportunities others arenu2019t
• Put yourself out there and understand what is going on in the industry so we are ahead, not behind

What it isnu2019t:

• An Easy Ride. Building a startup is challenging and will require dedication and perseverance.
• Like Any Other Job. Expect a fast-paced, dynamic, and ever-changing environment. We iterate and move quickly, and we expect you to do the same. Lead the charge and be the one be a trailblazer while making the required decisions to make this business a success.
• A Chance to Follow Established Norms. We are pushing the boundaries and breaking new ground. You will need to think outside the box.

Our ideal candidate has:

• 10+ years experience as a General Manager preferred
• Experience with PL management, Service Design Frameworks, Sales Pipeline Management and Revenue Management.
• Experience in launching products and/or service offerings for Enterprise B2B software (SaaS/Cloud/CRM) preferred
• Proven track record of leadership and high performance. Exposure to the travel domain from a technology standpoint a big plus. Hands-on industry knowledge a plus with technology delivery experience a plus
• Right Combination of Experience and Attitude. You have the spirit of an entrepreneur.
• Ability to think Strategically and Creatively. You have a vision for identifying opportunities and building viable business models. You are a problem-solver and critical thinker.
• Strong Communication Skills. Excellent verbal and written communication skills with the ability to take and deliver constructive feedback.

CAE offers:

• an environment where your initiatives will be recognized and valued.
• the opportunity to travel internationally.
• the opportunity to work on a variety of projects on a multidisciplinary team.
• the opportunity to represent the organization at external conventions and conferences.
• the possibility to work from home occasionally.
• flexible schedule.
• attractive employee benefits.
  

Come share your passion with us!

About CAE:

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are highest. Around the globe, weu2019re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries.

Everyday, our people make the amazing happen. Their work enables our customers to perform at their best and move society forward. Our people are the heart of our first-class organization.

LI-JN1

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", weu2019re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

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